There are two kinds of behavioural interview questions I will cover in this article:
A job interview is a predictable social exercise, and interview questions don't paint a whole picture, but they can provide a good sense of a candidate.
Adam Bryant, head writer for the New York Times Corner Office series, says three job interview principles can help you hire the right employee:
Before we get started, let's discuss what you can't ask in an interview. Interview questions should not directly or indirectly classify or indicate qualifications as per a prohibited ground of discrimination, including, but not limited to, race, colour, religion, origin, sex, sexual orientation, age and disability.
When inappropriate behavioural interview questions relating to discrimination grounds are asked in a job interview, an inference may be made that such questions may have influenced a decision not to hire the candidate.
Now that we know the law and what we can't ask candidates, what interview questions should we ask?
Behavioural interview questions are the best because they make candidates think on their feet, just like the job they are interviewing for.
Furthermore, behavioural interview questions are genuine. Behavioural interview questions open the candidate to their authentic selves, unlike the manufactured answers to boilerplate interview questions that everyone expects and has practised for.
Occasionally, business leaders have publicly disclosed their favourite interview questions to ask candidates. Here's a sample:
Peter Thiel said about his favourite interview question: "This question sounds easy because it's straightforward. It's tough to answer. It isn't easy because the knowledge that everyone is taught in school is, by definition, agreed upon. And it's psychologically difficult because anyone trying to answer must say something she knows to be unpopular. Brilliant thinking is rare, but courage is in even shorter supply than genius."
This interview question indicates what the candidate normally wouldn't divulge, allowing the interviewer to understand the person better.
Elon Musk doesn't care whether applicants give the correct answer. Instead, he uses the interview question as evidence to see how they analyze the problem.
Max Mullan said this about his favourite interview question: "The best answers highlight what they're running toward, rather than what they're running from in their current job. Suppose they launch into what they don't like about their boss or current company. That tells you a lot. It tests whether they're positive and how they handle adversity."
Entrepreneur Magazine reported Mr O'Neill said this about his behavioural interview question: "The answers are very revealing. 'Best day' answers demonstrate what makes that person tick and what motivates them. 'Worst day' answers tell whether a person is a team player — if their response focuses on what went wrong without taking any ownership, there is a good chance they won't thrive in a collaborative environment.
"The question that is typically the most revealing is interviewees tend to be very honest in their response because they anticipate that there's an actual possibility I'll make that call" (source).
Mr Giboa says this interview question lets "them find out if a candidate has a fun and quirky persona that matches the company's values." It also breaks the ice.
Butterfield says this about this interview question: "Good answers are usually about areas in which they want to grow, things they want to learn, things that they feel like they haven't had a chance to accomplish yet but want to accomplish… A very short answer to that question would be automatically bad."
If the candidate answered "yes," they'd get hired. If they answered "no," the recruiter would ask, "Who is?" Then they'd try to hire that other person instead, Business Insider reported.
CNBC reported that the Google cofounders asked this question to candidates to interview themselves in front of them, a highly behavioural exercise which Google is famous for, although they later said most exercises were "useless".
Throw this question out of the blue. They didn't listen and comprehend the question if they answered a high number.
The reason why common interview questions seem lame or vapid is that any candidate can answer that they have the skills to do the job. But, these classic behavioural interview questions should still be asked in most scenarios because they can show whether the employee failed to prepare for the moment, which is a major red flag.
It's cliché and constantly emits a little lie. Don't ask your candidate to lie. Don't ask, what is your biggest weakness?
Jeff is a lawyer in Toronto and he is a co-founder of goHeather. Jeff is a frequent lecturer on commercial and employment law and AI for law firms, and is the author of a commercial law textbook and various trade journal articles. Jeff is interested in business, technology and law.
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